GDPR Compliance Statement

ACIAS is fully committed to compliance with the EU General Data Protection Regulation (GDPR).
  1. Data Controller
    • ACIAS, 17 Gravel Walks, Oldham, OL4 1JY, United Kingdom, is the Data Controller for personal data processed through ACIAS.
  2. Lawful Basis
    • Processing is based on:
      • Legitimate interest (customer experience analysis)
      • Consent (for any directly submitted personal data).
  3. Data Minimisation
    • We only collect the minimum necessary text for analysis. No direct personal identifiers are required to use ACIAS.
  4. Data Subject Rights
    • We support:
      1. Right of access;
      2. Right to erasure;
      3. Right to rectification;
      4. Right to data portability;
      5. Right to object;
      6. Right to lodge a complaint with a supervisory authority.
  5. Transfers
    • If data is transferred outside the EEA, we ensure appropriate safeguards (e.g., Standard Contractual Clauses).
  6. Subprocessors
    • Any subprocessors used for cloud or AI processing operate under GDPR-compliant agreements.
  7. Contact
    • For GDPR inquiries or requests: parrott.russell.gmail.co.uk