These Terms govern your use of the ACIAS platform and API (“Service”), operated by Russell Parrott - ACIAS. By accessing or using our Service, you agree to be bound by these Terms.
Description of Service
ACIAS transforms customer feedback into structured emotional intelligence. It processes user-submitted reviews and returns analytical data, including emotional scores, journey friction points, pain/plus points, and persona classifications.
Use of Service
You agree to use the Service only for lawful purposes. You may not use ACIAS to submit content that:
Is unlawful, defamatory, or violates privacy rights;
Infringes on intellectual property rights;
Introduces malicious code or disrupts system functionality.
Data Ownership
You retain ownership of all feedback data submitted via ACIAS. We process it solely to generate emotional insight and structured analysis.
Intellectual Property
All software, algorithms, emotional scoring scales, and outputs generated by ACIAS remain the intellectual property of [Your Company Name].
Availability
We strive to maintain service uptime, but do not guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue ACIAS at any time.
Termination
We may terminate or suspend your access if you breach these Terms. You may stop using the Service at any time.
Limitation of Liability
ACIAS is provided “as is.” We are not liable for indirect or consequential losses, or for damages arising from reliance on the output.
Governing Law
These Terms shall be governed by the laws of the United Kingdom.
Contact
For questions, please contact: parrott.russell.gmail.co.uk