ACIAS is an emotional risk scanner for customer experience.It finds the hidden pain behind your metrics—and shows where loyalty is collapsing into churn.
ACIAS turns customer emotion into financial risk reports.When your CX team says scores are fine, we show you where the losses are already happening.
ACIAS decodes emotional failure points in your customer journey.Before the churn. Before the backlash. Before the cost hits your bottom line.
ACIAS is your emotional early warning system.Because the damage starts before the CFO ever sees it.
What is ACIAS?
ACIAS is an emotional risk intelligence system for customer experience.
It scans the signals your metrics miss, like frustration, betrayal, and fake satisfaction, and translates them into financial risk reports you can act on.
In plain terms:
ACIAS shows you where customers are emotionally detaching, even if your scores say everything’s fine.
It helps leaders catch hidden churn, decode emotional breakdowns, and protect revenue before it’s too late.
How it works:
It reads customer behaviour and journeys emotionally, not just functionally.
It detects emotional “failure points”; like betrayal triggers, false kindness, and silent churn.
It produces structured risk reports, with clear fallout analysis for individuals, businesses, and governments (when applicable).
Why it matters:
Because by the time the numbers drop, the damage is already done.
ACIAS gives you a chance to see the loss before it hits your revenue, your loyalty, or your reputation.